Help Center

We can help you? Resolve the most common doubts here or send your query to our Customer Service department.

Contact Customer Service

If you still have questions or want more information about the purchasing process in our store or in relation to an order placed, you can contact us by writing to or calling 977 900 522 from 9 a.m. to 5 p.m.

If you have purchased a Monix product at any other store and have any questions, you can contact the after-sales service by writing to or calling us at 977 608 810.

For general questions about Monix, if you have a store or are a professional in the sector and want to talk to us, you can call us at 977 608 810.