We can help you? Resolve the most common doubts here or send your query to our Customer Service department.

If you still have any questions or would like more information about the purchasing process in our online shop or an order you have placed, you can contact us by emailing tienda@monix.es or calling 977 900 522 from 9 am to 5 pm. (During August, our customer service hours are from 9 am to 3 pm.)

If you have purchased a Monix product from another retailer and have any questions, you can contact our after-sales service by emailing info@monix.es or calling us on 977 608 810.

For general enquiries about Monix, or if you own a shop or are an industry professional and would like to speak to us, you can call us on 977 608 810.